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Advanced Solutions International: The Developers of iMIS

Advanced Solutions International, Inc. (ASI) is an international provider of integrated customer relationship management (CRM) and e-business software solutions for membership based not-for-profit, commercial and government organisations. iMIS, the company's flagship software, is an industry leader with more than 30,000 users worldwide.

For more than 15 years ASI has built a reputation as a leader in developing innovative solutions that are easy to implement, flexible, upgradeable, easy to use, and are supported by award-winning technical services.

Millpost Technologies was established in 1998 and became a "value added re-seller" for iMIS in the same year. Since then we have been selling, customising and providing support for iMIS throughout the ACT region.

Over the years Millpost has provided tailored enhancements to iMIS to meet specific customer needs and through our own Content Management Solution, Totally Content, has provided a multiplicity of web based functionality integrated to the iMIS database.

This functionality includes areas such as :

  • Customisation of both the desktop and website components of the iMIS platform
  • Integration to various financial systems
  • Specialised reporting facilities and mail runs exactly tailored to the end user's specific business model
  • Import/export of data to/from iMIS to either support or replace existing proprietary systems
  • Enhanced content management solutions
  • On-line learning and certification systems development
  • Automated data import/export to/from third party learning solutions
  • GIS integration with mapserver and Google maps
  • Enhanced membership, event registration and product payment forms
  • Web publishing solutions including digital rights management from the iMIS record
  • Specialised security models
  • Security and payment integration with third party web sites, forums and special purpose web tools

iMIS is an out of the box solution that is tailored to meet the unique requirements of each customer.  iMIS enables an organisation to leverage business intelligence to deliver superior customer service that builds members for life.

iMIS has achieved the Microsoft .NET Connected Logo certification. This certification recognises solutions that fully support Web services capabilities and take advantage of the Microsoft .NET Framework's multi-language support, added security, and enhanced flexibility.

"ASI's use of .NET-connected technologies is an example of how Microsoft's technology can scale from the desktop to applications that can cost-effectively address even the most complex enterprise IT challenges."  — Lynn Cafferty, Microsoft's .NET Connected Logo program manager.

General Functionality

Many of our customers are National Bodies that deliver iMIS across Australia. This may be to separate state offices as well as individuals who work remotely. iMIS is designed to cater for all methods of delivery  without compromising speed or performance of the database iMIS provides one central database for Office and Web - One Record, One Member, One Database

iMIS System Map


The above system map of iMIS shows that no matter who is working with your data, whether remotely, on the web or in the office, iMIS is one continuous system, with one central database.

The main advantages are no uploads, downloads, or syncing between the web and the office which leads to less duplicated staff effort and ultimately less problems.

The "staff view" and the "self-service view" are looking at the same data, using the same Process Architecture, Commerce Tools and CRM database. All reporting and Business Intelligence is being drawn from live information located in one single repository. iMIS comes with 600+ Reports that can be easily tailored. The reporting tool in iMIS is Crystal Reports and as a Microsoft based product iMIS also integrates with the MS Office suite (MS Word, MS Excel) allowing easy extraction of data for analysis and list building.

The iMIS Advantage: Beyond features and functionality

Become Part of the iMIS Community

iMIS is serviced and supported by nearly 1000 trained and certified iMIS professionals consisting of ASI employees and a worldwide network of local, Authorised iMIS Solution Providers (AiSP). Additional support is available via NiUG, the International iMIS Users Group, representing more than 40,000 users worldwide.    

ASI provides award winning world-class customer service starting at implementation and continuing for as long as your organisation uses iMIS. The ASI Consulting team is committed to providing you a solution on-time and on-budget by following a unique methodology, developed over fifteen years and hundreds of projects, focused on implementing iMIS in the most effective and cost-efficient way possible. Once an iMIS solution is implemented, we are committed to continuing world-class customer service through a variety of methods. Our Customer Care team provides personalised service, to ensure that your organisation remains satisfied with iMIS. Our Technical Support team is a three-time winner of the prestigious Software Technical Assistance Recognition (STAR) Award and recipients of the Service Capability & Performance (SCP) Support Standard for five years in a row.  These results continue to demonstrate that the ASI Center for Technical Excellence is achieving a solid level of performance and customer satisfaction.                

Our network of AiSPs and NiUG form an additional support group of expert consultants and power users, knowledgeable on all aspects of iMIS. NiUG is an independent, international users group which exists to advocate, educate, and connect iMIS users and vendors in the iMIS community. NiUG holds regional meetings, sponsors list serves, maintains a website, and manages an annual conference attended by more than 300 people. Together, ASI, its network of AiSPs, and NiUG form an extended iMIS community that ensures you are never on your own in Canada, the United States, the United Kingdom and Australia.

Find out more

If you are interested in finding out more about the iMIS product:

Regardless of if you are a prospective new iMIS user or an existing user looking to do more with iMIS or simply require support, please do not hesitate to contact one of our specialist iMIS consultants.